Canadian Site
Australian Site



Subject to the following conditions, CareAlert Products Inc. (herein referred to as CAC) guarantees the product to be free from defects and faulty material for a period ONE YEAR parts and ONE YEAR labour. This is strictly a back to base repair warranty only.

The conditions referred to are:

  1. The warranty only applies, provided that the product has been used in accordance with the operation instruction manual.
  2. CAC shall be under no obligation under this warranty if the original purchaser cannot supply proof and date of purchase of the product.

Repairs or replacement work will be carried out at the discretion of CAC, however the following conditions may cause the warranty to become void, and repairs may incur charges for service and parts (if necessary).

  1. Accidental damage, power surge damage, acts of God, failure due to misuse, abuse, incorrect installation, negligence or non-observance of regulations on the part of the owner, or attempts to repair other than by an CAC approved service agent.
  2. Subject to any statutory provisions, CAC shall not be liable for any consequential or contingent loss or personal injury or death arising directly or indirectly from any defect of the goods supplied.
  3. Until the fault has been correctly ascertained by CAC, then at no time will CAC have liability for any freight or transportation costs or for any damage during transit. All freight charges must initially be borne by the owner of the goods.

No other warrantees expressed or implied, nor obligations or liabilities are assumed by CAC in connection with the sale of this product. This warranty is valid only in North America.

Please see Refunds and Returns for more information.


Questions? Please contact us at: 1-416-801-3274

CareAlert America, a division of CareAlert Products Inc. • All Rights Reserved 2021©



Join Americans coast-to-coast living independently with

no monthly monitoring fees.